Enterprise Infrastructure & Cloud Enablement
Enterprise-class scalability, flexibility and first-rate resiliency
Technical complexity = new challenges
The rate of technical change in information processing, storage, and communications bandwidth is accelerating. At the same time, the engineering scale for infrastructure exceeds levels that we could only imagine a short while ago. This produces new challenges in architecture, networks, hardware and software engineering, and human systems integration.
And as IT infrastructure technology is rapidly evolving, your challenges multiply –
- Reduce cost and environmental impact
- Improve service levels and efficiency
- Deliver new services and business agility
New demands for capabilities require more integration of current systems while making way for new ones. For example, data centers can be completely physical, completely virtual, or a hybrid solution. They can have a combination of co-location facilities with IaaS components.
To solve your challenges, you will tap all forms of systems engineering, sometimes separately—yet increasingly—together.
We understand the big picture — from strategy, planning, architecture and design, to deployment, integration and management across networks, applications, devices, and the cloud.
We are always on top of emergent technologies and trends, such as new storage technology, virtualization, software-defined network, network function virtualization, cloud computing, DevOps/automation, and virtual desktop.
We focus on the processes and practices defined in the Information Technology Infrastructure Library (ITIL), the most widely adopted framework for IT service management.
Expertise and Solutions
Systems engineering lifecycle:
- Concept development
- Operational needs assessment
- Concept of operations
- Operational requirements
- Requirements engineering
- Prototyping and experimentation
- System architecture
- System design and development
- Systems integration
- Test and evaluation
- Implementation, O&M and transition
Enterprise planning and management:
- Performance measures
- Portfolio management
- Hybrid legacy and cloud
- Data center operations, consolidations and relocations
- Server and systems migrations
- Risk management
- Configuration management
- Quality assurance and measurement
- Continuous process improvement
Transformation planning and organizational change:
- Stakeholder assessment and management
- Effective communication and influence
- Planning/implementing successful user adoption
- Policy analysis, strategies and implementation
- Standards analysis, planning and implementation
- Section 508 compliance
We are solely responsible for the development and management of the entire Citrix suite, including the Web Interfaces, NetScalers, Zone Data Controllers, Session Host Servers, XenServer Hosts, XenDesktops, XenApps and VDI Controllers. Every aspect of the Citrix environment is routed through us for troubleshooting, enhancements and maintenance. Included in the XenDesktop environment is the use of vGPU-enabled XenServer hosts supporting XenDesktop clients with graphics capabilities greater than average virtual machines. We are responsible for all levels of security.
Server Virtualization - Centralized Visibility, Proactive Management And Extensibility
We manage a large VMware vCenter environment. We support ESXi hosts and their configuration across multiple hardware platforms. We create, develop, maintain and provide enhancements. We manage all capabilities including distributed resource services, high-availability, host profiles, storage, patching, security compliance, and server maintenance. In addition, we are responsible for the security of all VMware virtual machines.
Securing Infrastructure, Managing Identities, Building Access Governance
For a federal agency with worldwide personnel, Elevate performs security gap analysis, analyzes the state of the infrastructure, and does strategic planning to meet compliance and enhance performance portfolios and security postures. We designed and integrated enterprise-wide PKI and IAM solutions that are successfully sustained today.
DISA ACAS, DISA HBSS, Information Assurance and Security
Elevate supports the DISA suite of Assured Compliance Assessment Solution (ACAS) Security and Vulnerability scanners via sole ownership of the functional area. Support includes all development of each system within the ACAS family of systems. We perform all from-scratch creation and DISA-prescribed patching. We are also responsible for the scanning, reporting and analysis for all ACAS scans in the development environment. We solely support DISA Host Based Security System (HBSS) for the development and maintenance of the entire system. Development includes the creation, modification and monitoring of the HBSS Security System. Maintenance includes the inclusion and documentation of all DISA-prescribed HBSS updates and patches. We manage and process all exceptions and modifications to policy. Elevate provides Information Assurance. We are responsible for the scanning, reporting and processing for all CM material and deliveries from the development environment making their way to production. We support Plan of Action and Milestones (POA&M) processing for specific IA mitigations that cannot be performed. Also, Elevate submits NSI/NRP packages through IA channels directly to the government for review and approval.